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Returns
Products can be returned within 7 days of delivery.
To be eligible for a return:
The item must be unused and in the same condition as received.
It must be in the original packaging with all tags, accessories, and manuals.
Some items are non-returnable (e.g., perishable goods, health & hygiene products, digital downloads, and personalized/customized items).
Refunds
Once we receive and inspect the returned item, we will notify you.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable (unless the return is due to our error or a defective product).
Exchanges
We only replace items if they are defective, damaged, or wrong product.
If you need an exchange, please contact us with your order details.
Cancellations
Orders can be canceled within 24 hours of purchase, provided they have not been shipped.
Contact Us
For any questions about returns, refunds, or exchanges, please contact us:
📧 support@fliizo.com